Privacy & Security

77jj Privacy Policy — Your data is safe

This page clearly explains how your personal information is collected, stored, and protected when you use the 77jj platform. Protecting your privacy is our top priority.

Last Updated: January 2026 | Version: v2.4 | Language: English (en-BD)

Your data, your control

Your information is never sold or misused at 77jj.

SSL Encrypted No third parties GDPR Compliant

1. Introduction

Welcome to 77jj. Our Privacy Policy is a clear commitment to you — you will always know exactly how your personal information is handled. 77jj is an international online gaming and betting platform serving users in Bangladesh and beyond.

This Privacy Policy applies to the 77jj website, mobile app, and all related services. By using the platform, you are agreeing to this Privacy Policy. If any part is unclear or you have concerns, please reach out to our support team.

About language: This Privacy Policy is written in English for the convenience of users in Bangladesh. In the event of a legal dispute, the English version shall prevail.

2. What Information We Collect

77jj only collects information needed to provide you with the best service and keep the platform secure. We do not collect unnecessary data. Full details are provided in the table below.

Data type Description Mandatory?
Identity information Name, date of birth, nationality, ID number ✔ Yes
Contact Information Email address, mobile number ✔ Yes
Financial information Mobile Banking/Nagad number, transaction history ✔ Yes
Device information IP address, browser type, operating system ~ Automatic
Usage data Gaming history, betting records, login timestamps ~ Automatic
KYC documents Copy of NID, passport, or driving license ★ On Withdrawal
  • We never store your password in plain text — only an encrypted hash is kept
  • Credit/debit card numbers are not stored directly on our servers
  • Biometric data (fingerprints, facial recognition) is not collected

3. How Information Is Collected

77jj collects your information in several ways. Some information is provided directly by you, while some is collected automatically. Each method is described in detail below.

At registration

The name, email address, mobile number, and date of birth you provide when creating an account are collected directly.

Gaming activity

Every bet, win, loss, and game session is logged automatically. This is necessary to ensure security and fairness.

Payment processing

Payment method details are collected during deposits and withdrawals — essential for financial security.

Automated Technology

Device and browsing information is collected automatically via cookies, pixel trackers, and log files.

Support Contact

Conversations via live chat or email support are recorded to help improve our service quality.

KYC verification

To verify your identity before a withdrawal, you submit a copy of your NID or passport yourself.

4. How Information Is Used

77jj uses your information only for specific, defined purposes. Nothing is used for any other reason without your permission. The main uses are outlined below:

  • To create and manage accounts and verify user identity
  • To process deposits, withdrawals, and other financial transactions
  • To comply with KYC and AML policies for the prevention of money laundering and fraud
  • To deliver a personalized gaming experience and relevant offers
  • To monitor platform security and detect errors
  • For customer service and support delivery
  • To meet legal obligations and satisfy regulatory requirements
  • To identify at-risk behavior as part of our responsible gaming program
Our commitment: Your information will never be sold to third parties or used for advertising purposes.

5. Data Sharing Policy

77jj does not generally share your information with third parties. In a limited number of specific situations, sharing may be necessary — and in every such case, strict confidentiality agreements are in place.

Payment providers

Only the data necessary to complete transactions is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.

Regulatory authority

As part of our legal obligations, information may be disclosed upon request from licensing authorities or law enforcement agencies.

Technology partners

Game providers and technology partners only receive the data necessary to operate their services — no personal details are shared.

Emergency situations

Relevant authorities may be informed if money laundering, terrorist financing, or serious fraud is suspected.

Important: Your information is not shared for any reason beyond the situations described above. If you notice anything suspicious, please contact our support team immediately.

6. Data Security Measures

77jj protects your data using industry-leading technology. Our security infrastructure is regularly audited by international cybersecurity organizations.

  • 256-bit AES SSL/TLS encryption — active on all data transfers
  • Two-factor authentication (2FA) — an extra layer of security for account access
  • Firewall and DDoS protection are active at all times
  • Passwords are stored using bcrypt hashing — never stored in plain text
  • Automated alert system for detecting suspicious activity
  • Regular penetration testing and vulnerability scans
  • Data backups are encrypted and stored securely on separate servers
Your responsibilities: Regardless of how secure 77jj is, always keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

8. Your Rights

Under 77jj's Privacy Policy, you have several important rights over your own data. These rights are recognized under international data protection law (GDPR and applicable local regulations).

Right to know

If you would like to know what information we hold about you, submit a request and we will respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction by contacting our support team.

Right to Erasure

After closing your account, you may request deletion of any data held beyond our legal obligations.

Right to restrict processing

You may object to how your data is used for specific purposes and request that processing be temporarily restricted.

Right to data portability

You may request an export of your data in a machine-readable format (CSV/JSON).

Right to object

You may object at any time to your data being used for profiling or marketing purposes.

To exercise your rights: Contact our support team. We will respond to your request within 30 business days.

9. Data Retention Period

77jj does not retain any information longer than necessary. A specific retention period is defined for each category of data.

  • All account information is retained for as long as the account remains active
  • Financial transaction records are kept for a minimum of 5 years after account closure (legal requirement)
  • KYC documents are retained for 5 years after account closure
  • Gaming logs and betting history are retained for up to 3 years
  • Support chat records are retained for up to 2 years
  • Data is securely and permanently deleted upon expiry
Please Note: Certain data may need to be retained beyond the periods above due to legal or regulatory requirements. You will be informed separately if this applies.

10. Minor Protection

77jj is strictly prohibited for anyone under 18. Our privacy policy absolutely forbids the collection or processing of data belonging to minors.

  • Age verification is mandatory at registration
  • Accounts found to belong to users under 18 will be closed immediately
  • No data belonging to minors is held in our systems
  • If a parent or guardian becomes aware of a minor's account, please notify us immediately
Responsible Gaming: 77jj takes every precaution to protect minors. To learn more, please visit our Responsible Gaming View page.

11. Privacy Policy Changes

77jj may update this Privacy Policy from time to time. For any changes, we will notify you in advance by email or platform notification.

  • A minimum of 7 days' notice will be given before any significant changes
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • The date of any change will always be shown at the top of the page
  • Previous versions are available on request through support

12. Contact

If you have any questions, concerns, or requests to delete data relating to this Privacy Policy, please contact our dedicated privacy team.

Privacy Contact

Email: [email protected]
Subject: Send as "Privacy Policy Request"
Response time: up to 30 business days

For quick assistance: Live chat support is available 24/7. Chat with us directly for any questions.
Why we are different

77jj's Privacy Protection Features

What we do to protect your information goes beyond policy — it is part of our everyday practice.

End-to-end encryption

Every transaction and piece of personal information is secured with 256-bit SSL encryption — completely out of reach for hackers.

Minimal data collection

77jj collects only what is needed to deliver its services — nothing more.

User controls

You have full control to view, correct, download, or delete your information at any time.

GDPR-Compliant Policy

77jj operates in compliance with GDPR, the international standard for data protection. Your rights are legally protected.

Regular security audits

Independent security firms regularly audit our systems. Any vulnerabilities found are patched immediately.

Transparent Communication

We notify you in advance of any changes to your data. No hidden policies or vague terms at 77jj.

Get Started Today

Now that you know our Privacy Policy, Join 77jj

Join 77jj with complete confidence that your data is fully secure. Welcome to the platform trusted by millions of betting enthusiasts across Bangladesh.

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